I am a human-centered design and insights leader with 20+ years experience driving intuitive brand ecosystems, with much of my career focused on shopping mindsets and behaviors. In my most recent role at the Nike COE for research, data, & analytics, I conducted quantitative and qualitative studies to strengthen omnichannel consumer and member models. Prior roles at Nike included leading the UX for Nike.com and Nike App, as well as innovating new service models for workout motivation within Nike's incubator, Valiant Labs.
I'm a hybrid digital guru whose background spans consumer research, business strategy, and design, as well as ecommerce, digital marketing, and branding. Before Nike, I gained research expertise at Forrester Research and Verizon Labs, and marketing insight at several advertising, branding, and digital agencies. I've created campaigns, sites, and apps for brands like Marc Jacobs, Juicy Couture, Keds, Timberland, Timex, M.Gemi, and L.L.Bean. I grew up in New York, London, and Boston, and relocated to Portland, OR in 2014.
Human = insights (qual + quant)
Centered = grounded in strategy
Design = leading A vision for projects + teams, bringing in special sauce of creative, innovative thinking
I recently spoke at Informa's Shopper Insights conference on a panel about the Retail "Non-Apocalypse", and ran a workshop on Augmented Reality & Virtual Reality in retail.